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↩️ Returns & refunds — covered by our Refund Policy, linked on every page.
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Return & Refund Policy
1. Returns We accept return requests within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.
To initiate a return, contact us at bloxgamer2020@gmail.com with your order number and reason for return.
2. Non-Returnable Items The following items cannot be returned:
3. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
4. Faulty or Incorrect Items If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery. We will offer a full refund or replacement at no extra cost — you will not need to return the item in this case.
5. Return Shipping Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked service as we cannot be held responsible for lost returns.
6. Late or Missing Refunds If you haven't received your refund after 10 business days, check with your bank first, then contact us at bloxgamer2020@gmail.com.