Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are as follows:
- United Kingdom: 7–15 business days
- Europe: 10–20 business days
- Rest of World: 15–30 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or high demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Lost or Delayed Parcels If your order has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.